Delivery Information
Our standard delivery, excluding some Scottish Destinations, is free when the order value is over £175.
Any order under £175 will be subject to the delivery charges outlined below:
One payment of £7.99. This excludes some Scottish destinations that may be possible for an additional charge.
NB : WE ARE UNABLE TO SHIP TO IRELAND (including NORTHERN IRELAND) OR THE CHANNEL ISLANDS
We aim to deliver all orders within 10 working days from the time we receive your order, however, please allow us a few extra days during busy periods. Pre-orders will be delivered as advised when you order.
Please be sure when checking out, to leave a place to leave the plants if you are not in, this is important as the plants may be stuck in transit if they miss your delivery slot which could result in them loosing quality and health.
Delivery surcharges
Standard delivery is to Mainland UK only. This excludes some Scottish destinations that may be possible for an additional charge. You will only pay one delivery surcharge per order, even if you have more than one item. Please email: mail@letsgoplanting.co.uk for further advice.
A surcharge of £7.75 will apply to the following postcodes :
AB | ABERDEEN | AB31 | AB33 | AB34 | AB35 | AB36 | AB37 | AB38 | AB45 | AB52 | AB53 |
AB54 | AB55 | AB56 | |||||||||
FK | FALKIRK & STIRLING | FK17 | FK18 | FK19 | FK20 | FK21 | |||||
HS | OUTER HEBRIDES | HS1 | HS2 | HS3 | HS4 | HS5 | HS6 | HS7 | HS8 | HS9 | |
IV | INVERNESS | IV1 | IV2 | IV3 | IV10 | IV11 | IV12 | IV13 | IV14 | IV15 | IV16 |
IV17 | IV18 | IV19 | IV20 | IV21 | IV22 | IV23 | IV24 | IV25 | IV26 | ||
IV27 | IV28 | IV30 | IV31 | IV32 | IV36 | IV40 | IV41 | IV42 | IV43 | ||
IV44 | IV45 | IV46 | IV47 | IV48 | IV49 | IV51 | IV52 | IV53 | IV54 | ||
IV55 | IV56 | IV99 | |||||||||
KA | KILMARNOCK | KA27 | KA28 | ||||||||
KW | KIRKWALL | KW1 | KW2 | KW3 | KW5 | KW6 | KW7 | KW8 | KW9 | KW10 | KW11 |
KW12 | KW13 | KW14 | KW15 | KW16 | KW17 | ||||||
PA | PAISLEY | PA20 | PA21 | PA22 | PA23 | PA24 | PA25 | PA26 | PA27 | PA28 | PA29 |
PA30 | PA31 | PA32 | PA33 | PA34 | PA35 | PA36 | PA37 | PA38 | PA41 | ||
PA42 | PA43 | PA44 | PA45 | PA46 | PA47 | PA48 | PA49 | PA60 | PA61 | ||
PA62 | PA63 | PA64 | PA65 | PA66 | PA67 | PA68 | PA69 | PA70 | PA71 | ||
PA72 | PA73 | PA74 | PA75 | PA76 | PA77 | PA78 | PA80 | ||||
PH | PERTH | PH17 | PH18 | PH19 | PH20 | PH21 | PH22 | PH23 | PH24 | PH25 | PH26 |
PH30 | PH31 | PH32 | PH33 | PH34 | PH35 | PH36 | PH37 | PH38 | PH39 | ||
PH40 | PH41 | PH42 | PH43 | PH44 | PH49 | PH50 | |||||
ZE | LERWICK | ZE1 | ZE2 | ZE3 |
A surcharge of £9.25 for delivery on a 48 hour service will apply to the following postcodes :
IM | ISLE OF MAN | IM1 | IM2 | IM3 | IM4 | IM5 | IM6 | IM7 | IM8 | IM9 | IM99 |
TR | TRURO (SCILLY ISLES) | TR21 | TR22 | TR23 | TR24 | TR25 |
A surcharge of £5.00 will apply for delivery to the Isle of Wight :
IOW | ISLE OF WIGHT | PO30 | PO31 | PO32 | PO33 | PO34 | PO35 | PO36 | PO37 | PO38 | PO39 |
PO40 | PO41 |
If you have any questions please email us at mail@letsgoplanting.co.uk or phone us on 01823-667937
Returns
You can return any products or plants you’re not happy with within 28 days of receiving it provided you have contacted us within 7 days of receipt.
We will not pay the costs of returning an item to us.
Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return products or plants to us.
To get a full refund, simply return the item to us in its original condition, in its original packaging within 28 days of cancellation.
If the item has been damaged, used or is not returned in its original packaging, we reserve the right to withhold a percentage of the refund value if the item needs to be reduced in price for resale.
If you have any questions please email us at mail@letsgoplanting.co.uk or phone us on 01823-667937