Delivery Information/Returns

Delivery Information

Our standard delivery, excluding some Scottish Destinations, is free when the order value is over £175.
Any order under £175 will be subject to the the delivery charges outlined below:

One payment of £7.99

We aim to deliver all orders within 10 working days from the time we receive your order. Pre-orders will be delivered as advised when you order.

Please be sure when checking out, to leave a place to leave the plants if you are not in, this is important as the plants may be stuck in transit if they miss your delivery slot which could result in them loosing quality and health.


Delivery surcharges---


Standard delivery is to Mainland UK only, excluding some Scottish destinations, and offshore destinations may be possible for an additional charge, and you will only pay one delivery surcharge per order, even if you have more than one item. Please email: [email protected] for further advice.

If you have any questions please email us at [email protected]
or phone us on 01823-660175

Deliveries To Europe

We do not normally deliver to Europe, however we would be able to oblige providing the customer makes all their own courier arrangements, so that the products are collected from the nursery on a certain day. We will ensure that the items are well packed on collection but accept no liability after they have left the nursery.

Returns

You can return any products or plants you're not happy with within 28 days of receiving it provided you have contacted us within 7 days of receipt.

We will not pay the costs of returning an item to us.

Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return products or plants to us.

To get a full refund, simply return the item to us in its original condition, in its original packaging within 28 days of cancellation.

If the item has been damaged, used or is not returned in its original packaging, we reserve the right to withhold a percentage of the refund value if the item needs to be reduced in price for resale.

 

Copyright © 2012 Lets Go Planting Website Design by Webgel